Delete your account
For product questions, privacy requests, or help with account deletion, email the Fya team.
Email Fya support
To start a deletion request without the app, email info@afya.cc with the subject “Fya account deletion request”. Include the email address used for your Fya account so the team can identify it.
Please do not send passwords or private chat content by email.
Delete your account
In Fya, open Settings → Data & account → Delete account. Review the notice, type DELETE, and confirm.
Account deletion removes your Fya account and account-owned data, including uploaded cloud backups and chat wallpapers. Copies saved by recipients and data held separately by service providers may remain under their own retention rules.
For a deletion request without the app, email info@afya.cc.