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Account access

Tell us which sign-in step failed and the error shown. Never send your password or a sign-in code.

Translation feedback

Tell us your reading language and what went wrong. Use the app’s feedback controls if you choose to share a message example for review.

AI credits

Check the balance and status shown in the app. If an available reward or purchase remains unconfirmed, tell support when it happened and the status shown. A delayed purchase confirmation does not require another purchase.

Delete your account

Use Data & account in app Settings to export information or start account deletion. Read the Privacy and Account Deletion pages for scope and limitations.

You can request account deletion even if you no longer have the Fya app.